First, I must say that it is my experienced opinion that Fitness
First in the Philippines, i.e.,
Metro-Manila, Makati, etc,
cannot be trusted. A
friend of mine joined them in 2004. He gave Fitness
First a TERMINATION notice, in writing, because he did not
like their facilities.. So Fitness First did as he
requested at first...and froze his account pending account
termination. But at the 12 month, i.e. contract end
point did they cancel his account?
No way. Instead they re-started his account and billed
him another 16 months beyond his one year contract at FULL
Honest mistake on their part? I doubt it considering
the existence of the written request plus all of the
resistance he is facing now. When he
requested a refund from Fitness First, they first claimed to
have lost his request to cancel. So he produced it.
Then they claimed that it cannot be reversed because he was
not proactive on reversing it when they charged him.
He protested and pointed out that he produced a termination
notice with their signature
on a receiving copy. They still are saying 'no'
because they froze it, even though he clearly requested
So let me
get this straight...Fitness
won't give a refund because they over-billed a client and
when he asks them to fix their
they claim it's his fault?
First Philippines, it is my opinion and the opinion of many
that you are scum.
It's bad enough that I've rarely, if ever seen your clients
get results in your gym. When people join your gym
they are expected to hire a personal trainer at an
additional Php770 per session. I HAVE NOT ONCE
MET A FITNESS FIRST TRAINER WITH A CLUE.
If they did, maybe some of the people working out
there would get noticeable results. Now, just because
it appears to myself and others that your company continues to lose money in
Manila Philippines, you feel that it's your right to fool
your members? This is the way it appears to anyone who
has seen this evidence from my friend. Don't you feel
that it's your obligation to do the right thing before you
are faced with a class-action lawsuit?
The truth will
come out about all of the people who have been exposed to
this apparent trickery. So to
all of the Fitness First members who are trying to get out
of their contracts, and there are dozens based on people who
have e-mailed me for help, my advice is simple - call your
credit card company and tell them that your credit card was
stolen. They will cancel your credit card and Fitness
First won't be able to bill you anymore.
discussions for more stories of questionable acts -
and this one
it. Beware of Fitness First and don't give them your
credit card. There's a reason they demand it from you
and refuse to let you pay in cash now. Haven't you ever noticed that all of the
workers and consultants in their head office don't appear to work out themselves?
When I see a bunch of pasty managers with their bellies
spilling over their belts whenever I've been there, something is very wrong with this
supposed 'Fitness' company.
Mark my words...Fitness First will be gone from the
Philippines in a few years. People already know that
their so-called trainers usually immediately put you on their crappy second-rate
machines and you
won't get results. Look around at how many people are
working out in their clubs but appear to have never entered
a gym for a day in their lives. Most people quit after a few weeks
yet...they have your credit card for the whole year and you can't get out of
Even then you run the risk of being billed beyond 12 months, EVEN WHEN YOU
REQUEST TO QUIT IN WRITING. Php30,000 for
no results is not worth it.
Before you join Fitness First, consider that there are
better options. TAKE YOUR TIME
AND LOOK AROUND. DON'T PAY FOR A GYM WITH A NAME ONLY
BUT NO SERVICE OR RESULTS TO BACK UP THEIR NAME.
In Malate, Manila, there's Eclipse at -
EGI Tower on the 2nd Floor
Fitness Center in Le Mirage de Malate, Condominium, 2126 A.
Mabini Street near Banco ng Central and Manila Zoo.
It's a Philippines gym that is 24 hours, 7 days per week. Check out their
City, there is Pinnacle at Eastwood City. I'm sure you
know where Eastwood is located near Libis or C-5.
the mistake of joining FITNESS FIRST for serious or
realistic results. It's not for people looking for
serious change in my experienced opinion. Is Php30,000 really worth losing by
not listening to me here? Ask some of
their current or previous members you know. Research and do
your homework before you take a risk with them.
You might be surprised at how negative most people are about
them. Finally, do the people that you ask or their
members that you see actually look like they work out?
I see many fat girls and stick boys carrying their bags all
of the time...and they never seem to change. If the
answer for you is also a 'no', I've made my point,
regardless of their questionable dealings with my friend.